Case Study
Trans-Canada Audit Corp: Streamlining Qualifications with Digital Solutions
The Challenge
The biggest frustration? The manual system not only wasted valuable time but left the team overwhelmed by administrative tasks. It was an inefficient bottleneck that caused delays in providing critical certifications and hindered their ability to focus on growth and product development.
Trans-Canada Audit Corp faced a time-intensive and inefficient process for delivering paper-based assessments, manually tracking results through Excel. This outdated method was costly, error-prone, and difficult to scale, which made it challenging to provide timely certifications after training.
The client sought a faster, cleaner, and more accessible way for learners to complete assessments online, with streamlined tracking and digital certification—all while minimizing the need for administrative oversight.
The Solution
We completely digitized Trans-Canada Audit Corp’s assessment system, converting all paper exams into interactive digital formats using Articulate Storyline. After researching LMS options, we implemented a cost-effective solution blending SCORM Cloud with their existing website and Office 365. This lightweight, admin-friendly system allowed learners to take assessments and receive certifications digitally. Additionally, we provided mobile accessibility, enabling the client and their learners to access the system remotely, enhancing flexibility and reach.
Step 1: Goal
To replace a manual, paper-based assessment system with a streamlined, online solution that reduces administrative workload and increases efficiency.
Step 2: Plan
We redesigned all exams for digital use in Articulate Storyline and researched several small business LMS options. Our aim was to provide a scalable, mobile-friendly system that would blend seamlessly into the client's existing digital environment.
Step 3: Action
We deployed the solution using a mix of SCORM Cloud, the client's website, and Office 365 to create a cost-effective, admin-light digital assessment platform. We also optimized the system for mobile use, allowing remote access for learners and administrators.
The Results
The new digital system significantly reduced administrative overhead while improving the user experience for learners and staff. Trans-Canada Audit Corp could now focus more on marketing and growing their product offerings, leveraging the increased efficiency and competitive advantage of a streamlined, mobile-accessible assessment process.
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